Fiona MacGregor


Fiona Macgregor’s background is in education. In her early career she taught art in ACT schools, working with disadvantaged children and children with disabilities. Later, as senior manager with the Education Department, she ran the School Counselling Service, School Equity and Student Wellbeing Programs and was Principal of the School at the Youth Detention Centre. More recently she has been senior manager of a range of Community Sector programs supporting vulnerable members of the ACT community.


Developing common approaches to service delivery in prevention and early intervention (Oral Paper Presentation)

Over the last decade the ACT Government in partnership with the ACT community sector has explored a wide range of evidence based programs and practice approaches to address the needs of the most vulnerable members of the ACT community. This has culminated in the ACT Government funding a 10 year initiative to promote early intervention and prevention in service delivery in the ACT. The initiative, Early Support by Design, is being introduced across the community services sector as well as ACT Government’s human services directorates of Community Services, Health, Education and Justice and Community Safety.

Families ACT is a peak body supporting organisations working with children, young people and families in the ACT and surrounding region. Families ACT has been a key contributor to this longitudinal work through research, workforce development and the design and development of practice tools. As part of this work the ACT Government has funded Families ACT’s initiative to develop a Casework Tool to improve outcomes for clients.

The Casework Tool is one of a suite of methodologies including a Practice Framework, the Strengthening Families approach and Joint Case Reviews which aim to develop a common language and tools which can be used to promote collaboration and ongoing learning across the helping professions.

Underpinning all of these tools is the importance of professional supervision and reflective practice. The principles common to all of these tools and practice approaches are that they are: Child/young person centred; Family focussed and culturally responsive; and Strengths based flexible and responsive.

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